Cancellation and Refund Policies

We strongly recommend the purchase of trip cancellation insurance to protect yourself.

For most tours to North America 

For most tours to North America, refunds are made according to the following schedule: if cancellation is made 120 days or more before departure date, a cancellation fee of $150 per person will be charged unless the deposit is transferred to a new registration for another VENT tour that will operate within the next 12 months, in which case the cancellation fee will be $50 per person. If cancellation is made between 120 and 90 days before departure date, the deposit is not refundable, but any payments covering the balance of the fee will be refunded. If cancellation is made fewer than 90 days before departure date, no refund is available. This policy and fee schedule also applies to pre-trip and post-trip extensions. Please refer to the detailed itinerary for specific information on cancellation and refunds. 

For most tours to Alaska, Mexico, Central and South America, Europe, Africa, Asia, and Australia 

For most tours to Alaska, Mexico, Central and South America, Europe, Africa, Asia, and Australia, refunds are made according to the following schedule: if cancellation is made 120 days or more before departure date, a cancellation fee of $250 per person will be charged unless the deposit is transferred to a new registration for another VENT tour that will operate within the next 12 months, in which case the cancellation fee will be $100 per person. If cancellation is made fewer than 120 days before departure date, no refund is available. This policy and fee schedule also applies to pre-trip and post-trip extensions. Please refer to the detailed itinerary for specific information on cancellation and refunds. 

Cruises and Special Departures

Each cruise and special departure has its own cancellation policy. Please contact the VENT office or refer to the detailed itinerary for more information.

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